RETURNS
You may return goods sold by Katz Dancewear within 14 days of delivery for a full refund of the item price.
You will need to cover the return postage cost for your return (unless the item is faulty), and we will cover the postage cost of returning your replacement.
You will need to cover the return postage cost for your return (unless the item is faulty), and we will cover the postage cost of returning your replacement.
We cannot accept returns of certain items, including:
- Any item that is not in its original condition, is damaged, scuffed or has missing parts.
- Any footwear, garments or accessories that have been worn.
- Item is returned after the 14 days of delivery
All returned items must be in their original condition with all original packaging, otherwise the return will not be accepted.
Refunds will be issued between 1-3 days once the item is received back. We suggest using a recorded postage option when returning the goods as we are not responsible for return postage or the cost.
For all returns, please fill in the returns form which was included within your order. If for any reason this is missing, please enclose a note with your full details, order number.
